🔧 Troubleshooting & Error Fixes

What is this?

This is a Wafid.com server limit, NOT an extension issue. Wafid restricts traffic from certain IP addresses or regions.

Recommended VPNs

• Free VPNs: ProtonVPN, TunnelBear, Hotspot Shield
• Paid VPNs: NordVPN, ExpressVPN, Surfshark
• Browser Extensions: Urban VPN, Hola VPN (Chrome Web Store)

Solutions

• Check your internet connection - Run speed test at speedtest.net
• Switch networks - Try mobile hotspot instead of WiFi
• Disable firewall/antivirus temporarily - They may block the connection
• Use a VPN - Some ISPs throttle certain connections
• Flush DNS cache - Run ipconfig /flushdns in Command Prompt

Solutions

• Use VPN with a different country - Wafid may block your region
• Clear cookies and site data for wafid.com
• Use incognito/private browsing mode
• Try a different browser (Chrome, Firefox, Edge)
• Disable VPN extensions temporarily

Solutions

• Pin the extension: Click the puzzle piece icon → Find WafidFill → Click pin icon
• Reinstall extension: Remove and re-add from Chrome Web Store
• Update Chrome: Go to chrome://settings/help
• Disable other extensions: Some extensions may conflict
• Check Chrome permissions: Ensure extension has necessary permissions

Solutions

• Refresh the page and try again
• Make sure you're on the correct page: wafid.com/book-appointment/
• Select a city from the dropdown in extension popup
• Check if you have points - You need at least 1 point
• Try a different passport image - Ensure MRZ zone is clear
• Manually click the extension icon after page loads

Tips for Better Scanning

• Use clear, well-lit image - Avoid shadows and glare
• Capture the MRZ zone (the two lines at bottom of passport)
• Use flatbed scanner instead of phone camera for better quality
• Try a different image format - JPG, PNG, WebP supported
• Compress large images - Images under 2MB work best
• Remove any obstructions - Fingers, stickers, or tape on passport

Solutions

• Click "Refresh" button in extension popup to sync points
• Wait 2-3 minutes - Points may take time to reflect
• Restart Chrome browser completely
• Check internet connection - Points need server sync
• Contact support with your Extension ID if points missing

Solutions

• Disable ad blockers (uBlock, AdBlock, etc.) temporarily
• Use incognito/private mode to bypass cache issues
• Check if JavaScript is enabled in Chrome settings
• Clear browser cache and cookies for wafid.com
• Try a different browser (Firefox, Edge)

Solutions

• Use VPN to change region - Recommended countries: India, Indonesia, Pakistan, Bangladesh
• Switch to mobile hotspot - Different IP address may work
• Clear DNS cache: Open Command Prompt → ipconfig /flushdns
• Try accessing during off-peak hours - Wafid servers may be overloaded
• Check if Wafid is down - Visit downdetector.com

Solutions

• Refresh the page and start over
• Clear cookies for wafid.com
• Login again to your Wafid account
• Don't leave the page idle for too long
• Complete the form within 15-20 minutes

Solutions for Mobile

• Use Kiwi Browser (most compatible) - Download from Play Store
• Use Quetta Browser - Alternative that supports extensions
• Enable desktop mode in browser settings
• Check extension permissions in browser settings
• Update your browser to latest version
• Clear browser cache in app settings

Download Links

• Kiwi Browser: Google Play Store
• Quetta Browser: Google Play Store

Supported Browsers

• ✅ Google Chrome (Desktop) - Fully supported
• ✅ Microsoft Edge (Chromium) - Fully supported
• ✅ Brave Browser - Fully supported
• ✅ Opera - Fully supported
• ✅ Kiwi Browser (Android) - Fully supported
• ✅ Quetta Browser (Android) - Fully supported
• ❌ Firefox - Not supported (different extension format)
• ❌ Safari - Not supported (different extension format)

Solutions

• Use valid email address - Must be real and accessible
• Password must be at least 6 characters
• Phone number must include country code (e.g., +966XXXXXXXX)
• Check internet connection - Registration requires server connection
• Try a different email address if already registered

Solutions

• Wait 5-10 minutes - Points may take time to process
• Click "Refresh" button in extension popup
• Restart Chrome completely - Close all windows and reopen
• Check transaction status - Ensure payment was completed
• Contact support with Transaction ID - We'll manually add points

Solutions

• Ensure code starts with "WAF" - Valid codes begin with WAF
• Code is case-sensitive - Enter exactly as provided
• You cannot use your own code - Must be from another user
• Each email/phone can be referred once - No duplicate referrals
• Contact support for referral issues