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Privacy Policy

How we protect your data and privacy

Last Updated: March 7, 2025

Our Commitment: Your passport data never leaves your device. All processing happens locally in your browser. We do not store or transmit your passport images or extracted data to any server.

Contents

  • 1. Information We Collect
  • 2. How We Use Information
  • 3. Data Storage & Security
  • 4. Data Sharing
  • 5. Your Rights
  • 6. Cookies & Tracking
  • 7. Children's Privacy
  • 8. Changes to Policy
  • 9. Contact Us

1. Information We Collect

1.1 Personal Information

  • Email address: Collected during registration for account identification and password recovery
  • Phone number: Collected for account verification and fraud prevention
  • Extension ID: A unique identifier generated for each installation
  • IP address: Collected for security and fraud prevention

1.2 Passport Data

  • MRZ (Machine Readable Zone) text extracted from uploaded images
  • Passport number, name, date of birth, nationality, expiry date
  • IMPORTANT: Images are processed temporarily in your browser and never stored on our servers

1.3 Usage Data

  • Form submission history (stored locally on your device)
  • Settings and preferences (stored in Chrome sync storage)
  • Points balance and transaction history

2. How We Use Information

  • Process passport images to extract MRZ data
  • Fill appointment forms on wafid.com automatically
  • Manage user points and referral program
  • Provide customer support
  • Improve service accuracy and performance
  • Detect and prevent fraudulent activity

3. Data Storage and Security

3.1 Where Data is Stored

  • Chrome sync storage: Settings and preferences
  • Chrome local storage: Form history (max 10 items)
  • Our secure servers: User accounts, points, encrypted email/phone
  • Passport images: NEVER stored - processed and discarded immediately

3.2 Security Measures

  • All data encrypted during transmission (TLS 1.3)
  • Passport processing happens locally - no server transmission
  • Regular security audits
  • Access controls and authentication

4. Data Sharing

We do not sell or rent your personal data to third parties. Data is shared only with:

  • Our secure servers: For account management and points tracking
  • Wafid.com: Only the form fields you choose to fill (no data sharing beyond normal form submission)
  • Legal authorities: When required by law

5. Your Rights

  • Access: View your data in extension settings
  • Export: Export your data using the export feature
  • Delete: Delete your account by contacting support
  • Opt-out: Disable non-essential data collection in settings

6. Cookies and Tracking

The extension does not use cookies. However, when you visit wafid.com, their site may set cookies. We have no control over wafid.com's cookie policy. Our website uses essential cookies for functionality and Google Analytics for traffic analysis.

7. Children's Privacy

Our service is not intended for users under 18. We do not knowingly collect information from minors.

8. Changes to This Policy

We may update this policy occasionally. We will notify you of material changes through the extension or via email. Continued use after changes constitutes acceptance.

9. Contact Us

For privacy concerns or questions:

  • Email: support@wafidfill.com
  • Contact form: /contact
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